Step-by-step help with installing and activating Windows, Office and Windows Server, and plain-English answers to the licensing questions we are asked most often.
Activate Microsoft Office by phone: find your installation ID, call the Microsoft activation line, type in the confirmation ID and fix common errors.
Change or replace your Microsoft Office product key with File > Account > Change License, or use ospp.vbs /inpkey and /unpkey to remove an old volume key.
Install and activate Office 2016, 2019, 2021 or 2024 on Windows or Mac: pick the right edition, enter your product key and fix wrong edition installed errors.
Office 2021 vs Office 2024 vs Microsoft 365 compared: one-time purchase or subscription, apps in each edition, support end dates and who should pick which.
Clean install Windows 10 or Windows 11: download the 64-bit Media Creation Tool, make a bootable USB, boot from UEFI, enter your product key and activate.
Upgrade Windows 10 or Windows 11 Home to Pro with a Pro product key in Settings > Activation. See what changes, what stays and how to fix common errors.
Upgrade Windows 7 or 8.1 to Windows 10 or Windows 11: supported upgrade paths, TPM 2.0 and other Windows 11 requirements, keeping your files and activation.
How to install Windows Server 2016, 2019, 2022 or 2025: get the ISO, choose Desktop Experience or Server Core, convert an evaluation with DISM and activate.
RDS CAL user vs device explained: which Remote Desktop CAL to buy, version rules, RDS CAL vs Windows Server CAL, and installing CALs on the license server.
Windows Server core licensing explained: 8 cores per processor, 16 per server, 2-core packs, Standard vs Datacenter VM rights and worked examples with CALs.
Is buying used software licenses legal? How the first-sale doctrine, Vernor v. Autodesk and UsedSoft v Oracle apply to pre-owned Microsoft product keys.
Retail vs OEM vs volume licenses compared: transferability, activation, what you get and which Microsoft license type a home user or small business needs.
Our team helps with installation and activation free of charge, 7 days a week. Visit the support centre or contact us.
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