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Privacy Policy

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

Software Recycling LLC ("we," "us," or "our"), located at 19266 Coastal Hwy, Unit 4-1097, Rehoboth Beach, Delaware 19971, USA, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website recycled-software.com and make purchases from us.

1. Information We Collect

Personal Information You Provide

When you place an order or create an account, we collect: your full name, email address, billing address, phone number, and payment information (processed securely by Stripe — we do not store card details on our servers).

Automatically Collected Information

When you visit our site, we may automatically collect: IP address, browser type and version, operating system, pages viewed, referring URL, and date/time of your visit. This is collected via cookies, log files, and analytics tools including Google Analytics 4.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders and deliver product licence keys

  • Send order confirmations, invoices, and licence delivery emails

  • Provide customer support

  • Send marketing communications if you have opted in (you may unsubscribe at any time)

  • Improve our website and services through analytics

  • Comply with legal obligations and prevent fraud

3. Legal Basis for Processing (GDPR)

For customers in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following lawful bases: contract performance (to fulfil your order), legitimate interests (fraud prevention, site security), legal obligation (tax and accounting records), and consent (marketing emails and non-essential cookies).

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to strict confidentiality obligations. These include:

  • Stripe – payment processing

  • Google LLC – analytics (Google Analytics 4) and advertising services

  • Trustpilot – customer review platform

  • Sentry – application error monitoring

We may also disclose your information where required by law, court order, or government authority, or to protect the rights and safety of Software Recycling LLC, its customers, or others.

5. Cookies

We use cookies and similar tracking technologies to operate our website and improve your experience. These include:

  • Essential cookies – required for checkout and session management

  • Analytics cookies – Google Analytics 4 to understand site usage (requires consent)

  • Third-party cookies – Trustpilot widget

You can control cookies through your browser settings. Refusing certain cookies may affect website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, tax, and accounting requirements. Order records are typically retained for seven (7) years in accordance with US federal and Delaware state tax law. You may request deletion of your account data at any time, subject to our legal retention obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access – request a copy of the personal data we hold about you

  • Right to rectification – request correction of inaccurate data

  • Right to erasure – request deletion of your personal data

  • Right to restrict processing – request that we limit how we use your data

  • Right to data portability – receive your data in a portable format

  • Right to opt out of sale (CCPA/CPRA) – we do not sell personal information

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

9. Security

We implement industry-standard security measures including SSL/TLS encryption, secure payment processing via Stripe, and access controls to protect your personal information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.

10. International Transfers

Software Recycling LLC is based in the United States. If you are accessing our site from outside the US, your information may be transferred to, stored, and processed in the US. By using our services, you consent to this transfer. Where required, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses for EEA/UK transfers).

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Software Recycling LLC
19266 Coastal Hwy, Unit 4-1097
Rehoboth Beach, Delaware 19971
USA
Email: [email protected]
Phone: +1 888 470 5516

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